TERMS OF SERVICE (TOS)

Last Updated: March 19, 2026

Official Business Name: WEBNETAVE.COM (operating as Canada Web Pro)
Applies to: canadawebpro.ca, canadawebpro.com, webnetave.com, hostnetave.com

These Terms of Service (“Terms”) govern your use of all services, products, and websites operated by WEBNETAVE.COM (operating as Canada Web Pro). By accessing or using our websites, purchasing services, or purchasing digital products, you agree to be bound by these Terms.

If you do not agree, you must discontinue use of our websites and services.

1. GENERAL CONDITIONS

1.1 Eligibility You must be at least 18 years old to use our services or purchase products.

1.2 Right to Refuse Service We reserve the right to refuse service to anyone for any lawful reason.

1.3 Accuracy of Information You agree to provide accurate, complete, and current information when interacting with our services.

1.4 Changes to Terms We may update these Terms at any time. Continued use of our services constitutes acceptance of updated Terms.

2. SERVICES PROVIDED

These Terms apply to all services offered by WEBNETAVE.COM, including:

Website design and redesign
Website development
Website maintenance
Web hosting and email hosting
Domain services
Technical support
Digital products (templates, tools, downloads)
Subscriptions or memberships (if applicable)

Each service may have additional policies that form part of these Terms.

3. E‑COMMERCE & DIGITAL PRODUCTS

This section applies to all future digital products, templates, tools, downloads, or subscriptions sold on canadawebpro.ca.

3.1 Product Availability Products may be added, removed, or modified at any time.

3.2 Pricing Prices may change without notice. Taxes may apply.

3.3 Digital Product Delivery Digital products are delivered electronically via download or email.

3.4 Refunds for Digital Products All digital product sales are final unless otherwise stated.

3.5 Licensing Unless otherwise stated, digital products are licensed for single‑site personal or business use. You may not:

resell
redistribute
sublicense
claim authorship
use for illegal or harmful purposes

3.6 Subscriptions (If Offered) Subscriptions renew automatically unless cancelled. You may cancel at any time before the next billing cycle.

4. WEBSITE DESIGN & DEVELOPMENT SERVICES

Website design services are governed by our Website Design Terms of Service (WD‑TOS), which are incorporated into these Terms.

Key points include:

Deposits are non‑refundable
Final payment is required before launch
Revisions are limited
Additional work is billed separately
Client must provide content and approvals
No guarantee of SEO ranking
No guarantee of legal compliance (CASL, PIPEDA, accessibility, etc.)

5. WEB HOSTING & EMAIL HOSTING SERVICES

Hosting services are governed by our:

Web Hosting Terms & Conditions (WHTOS)
Acceptable Use Policy (AUP)
Billing Policy

These policies are incorporated into these Terms.

Key points include:

No adult content
No spam (CASL compliance required)
No illegal activity
No excessive resource usage
No personal backup storage
No guarantee of uptime
No guarantee of data retention
Backups are the client’s responsibility

6. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We do not guarantee that information on our websites is accurate, complete, or current. Content may be updated or removed at any time.

7. THIRD‑PARTY TOOLS & SERVICES

We may use or integrate third‑party tools, plugins, APIs, or services. We are not responsible for:

outages
bugs
security issues
changes in functionality
data loss
third‑party failures

Your use of third‑party tools is at your own risk.

8. SECURITY & DATA RESPONSIBILITY

8.1 No Guarantee of Security We do not guarantee that our services are free from:

hacking
malware
vulnerabilities
unauthorized access

8.2 Client Responsibility Clients are responsible for:

strong passwords
keeping software updated
maintaining backups
monitoring their own accounts

9. PROHIBITED USES

You may not use our services for:

illegal activity
harmful or abusive behaviour
distributing malware
phishing or fraud
hosting child exploitation content
spam or CASL violations
copyright infringement
excessive resource usage
circumventing security
hosting anonymous proxy services

Full details are in our Acceptable Use Policy (AUP).

10. BILLING & PAYMENTS

Billing is governed by our Billing Policy, which is incorporated into these Terms.

Key points include:

All fees are in CAD
Interac e‑Transfer is the primary payment method
No credit card information is collected
Hosting fees are non‑refundable
Domain fees are non‑refundable
Late payments may result in suspension or termination

11. PORTFOLIO RIGHTS

Unless requested otherwise in writing, WEBNETAVE.COM may:

display completed websites in our portfolio
use screenshots for marketing
list the client as a customer

12. NO LEGAL ADVICE

We do not provide legal advice. Clients are responsible for ensuring their website complies with:

PIPEDA
CASL
Accessibility laws
Industry‑specific regulations
Privacy requirements

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
We are not liable for data loss, revenue loss, or business interruption
Our total liability is limited to the amount paid for the service or product

14. INDEMNIFICATION

You agree to indemnify and hold WEBNETAVE.COM harmless from any claims arising from:

your content
your use of our services
your violation of these Terms
your violation of applicable laws

15. TERMINATION

We may suspend or terminate your access to services for:

non‑payment
abuse
illegal activity
AUP violations
security risks
failure to respond to compliance notices

You may terminate services by following our cancellation procedures.

16. FORCE MAJEURE

We are not liable for delays or failures caused by events outside our control, including:

natural disasters
power outages
illness
internet failures
third‑party outages
government actions

17. GOVERNING LAW

These Terms are governed by the laws of the Province of Ontario and the laws of Canada.