Real Single Contact Service - No Call Centres Here!

Let's Work Together on your Canadian Website Design With WordPress! You do not have time to deal with call centres, where every time you call, you reach a person that you actually do not know and that you may have never even spoke with before.  Each person at a call centre has different skills and knowledge. You do not have a department of people to track and trace. You do not want to risk that the person you contact at that moment may not be as knowledgeable as the next agent. They do not even know your business nor your goals. Can you trust their advice?  Many times, you would be given different advice. And sometimes the advice could really hurt your online business operations. Sometimes even severely. I know. I have seen it all since 1996. Using a call centre for your web services will really make you feel like a 'just a number' and leave you to fend for yourself. It is good to save money but if it is at the expense of receiving the very best service, is it really worth it?

I believe that small business deserves better.  This belief has been the success of my career in the web industry and I intend to keep that customer experience focus. You need a web expert every time you communicate with your web services provider.  You need a person that will know you the moment you call and who you will also know and get to build a long term, business relationship built on earned trust.

 

Don Gerrity, Owner
Canadian Website Designer