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Privacy Policy

Last Updated: March 19, 2026

 

This Privacy Policy applies to the following websites owned and operated by Webnetave.com (operating as Canada Web Pro):

  • webnetave.com
  • canadawebpro.ca
  • canadawebpro.com
  • hostnetave.com

We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

By using our websites or contacting us, you consent to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to provide our services, communicate with clients, and maintain website functionality.

1.1 Information You Provide

When you contact us, request a quote, or become a client, we may collect:

  • Name
  • Email address
  • Phone number
  • Business name
  • Project details

Any information you voluntarily include in your message

If you become a client, we may also collect:

  • Billing information (not credit card numbers)
  • Domain information
  • Hosting details
  • Technical requirements

We do not store or process credit card information.

Payments are handled securely through third‑party providers (e.g., Online Banking, PayPal).

2. Automatically Collected Information

When you visit our websites, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Referring website
  • Date and time of access
  • Basic analytics data

This information is used for:

  • Website performance
  • Security and fraud prevention
  • Traffic analysis
  • Improving user experience

3. Cookies and Tracking Technologies

Our websites may use cookies for:

  • Basic site functionality
  • Security (e.g., firewall, anti‑spam tools)
  • Analytics (e.g., traffic patterns, page performance)

You may disable cookies in your browser settings.

We do not use behavioural advertising, retargeting, or tracking for marketing purposes.

4. How We Use Personal Information

We use personal information to:

  • Respond to inquiries
  • Provide quotes and proposals
  • Deliver web design, hosting, and SEO services
  • Communicate with clients
  • Maintain website security
  • Improve our services
  • Meet legal or regulatory requirements

We do not sell, rent, or trade personal information.

5. Disclosure of Information

We may disclose personal information only:

  • To service providers assisting with hosting, security, analytics, or email
  • When required by law, court order, or regulatory authority
  • To prevent fraud or security threats
  • With your explicit consent

Service providers are required to protect your information and use it only for the purpose provided.

6. Data Security

We take reasonable steps to protect personal information, including:

  • SSL encryption
  • Secure hosting environments
  • Firewalls and anti‑spam protection
  • Limited administrative access
  • Regular software and security updates

No method of transmission over the internet is completely secure, but we follow industry best practices.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain business records
  • Meet legal obligations

You may request deletion of your information at any time.

8. Your Rights Under PIPEDA

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent (subject to legal or contractual restrictions)
  • Ask how your information is stored or used

We will respond to all requests within a reasonable time frame.

9. Third‑Party Services

Our websites may use third‑party tools such as:

  • Analytics services
  • Security plugins
  • Email service providers
  • Embedded media (e.g., YouTube)

These services may collect information according to their own privacy policies.

We are not responsible for third‑party privacy practices.

10. External Links

Our websites may contain links to external sites.

We are not responsible for:

  • their content
  • their privacy policies
  • any damages resulting from their use

Use external links at your own discretion.

11. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • Changes take effect immediately upon posting.
  • Your continued use of our websites indicates acceptance of the updated policy.

12. Contact Information

For privacy inquiries, access requests, or corrections, contact:

Webnetave.com (operating as Canada Web Pro)
Email: info@canadawebpro.ca