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WORDPRESS PLUGIN & THEME AGREEMENT

Last Updated: March 19, 2026

Official Business Name: WEBNETAVE.COM (operating as Canada Web Pro)

Applies to: canadawebpro.ca, canadawebpro.com, webnetave.com, hostnetave.com

 

This WordPress Plugin & Theme Agreement (“Agreement”) applies to all WordPress websites designed, developed, maintained, or hosted by WEBNETAVE.COM (operating as Canada Web Pro). By using our services, you agree to the terms below.

This Agreement is incorporated into our:

  • Terms of Service (TOS)
  • Website Design Terms (WD‑TOS)
  • Web Hosting Terms (WHTOS)
  • Acceptable Use Policy (AUP)
  • Billing Policy

1. GENERAL OVERVIEW

WordPress websites rely on third‑party plugins and themes created by independent developers. WEBNETAVE.COM does not own, control, or guarantee the performance, security, or longevity of any plugin or theme.

This Agreement clarifies:

  • licensing
  • updates
  • compatibility
  • security
  • client responsibilities
  • limitations of liability

2. LICENSING OF PLUGINS & THEMES

2.1 Third‑Party Ownership All plugins and themes are owned by their respective developers. WEBNETAVE.COM does not claim ownership of any third‑party software.

2.2 License Requirements Many plugins and themes require paid licenses for:

  • updates
  • support
  • premium features

Clients are responsible for purchasing and renewing their own licenses unless otherwise stated.

2.3 Agency Licenses (If Provided) If WEBNETAVE.COM installs a plugin or theme under an agency license:

  • It is valid only while the client remains hosted with us
  • It cannot be transferred to another host
  • It cannot be shared or resold
  • It may be revoked at any time if the developer changes licensing terms

If the client leaves our hosting, they must purchase their own license.

2.4 License Expiry If a license expires:

  • updates may stop
  • features may stop working
  • security vulnerabilities may arise
  • the plugin or theme may become incompatible

WEBNETAVE.COM is not responsible for issues caused by expired licenses.

3. UPDATES & COMPATIBILITY

3.1 No Guarantee of Compatibility WordPress updates, plugin updates, and theme updates may cause:

  • layout issues
  • broken functionality
  • plugin conflicts
  • theme conflicts
  • website downtime

WEBNETAVE.COM cannot guarantee compatibility between any plugin, theme, or WordPress version.

3.2 Update Responsibility Unless the client has a maintenance plan, plugin and theme updates are the client’s responsibility.

3.3 Update‑Related Breakage If an update causes issues:

  • troubleshooting is billable
  • rollback attempts are billable
  • repairs are billable

3.4 Abandoned Plugins & Themes If a plugin or theme is no longer supported by its developer, we may:

  • remove it
  • replace it
  • disable it
  • recommend alternatives

This is necessary for security and stability.

4. SECURITY & LIABILITY

4.1 No Guarantee of Security Plugins and themes may contain vulnerabilities. WEBNETAVE.COM is not responsible for:

  • hacking
  • malware
  • data loss
  • unauthorized access
  • compromised accounts
  • plugin‑related security breaches

4.2 Client Security Responsibilities Clients must:

  • use strong passwords
  • keep their software updated
  • renew plugin/theme licenses
  • avoid installing untrusted plugins
  • avoid nulled or pirated plugins/themes

4.3 Prohibited Plugins We may block or remove plugins that:

  • pose security risks
  • violate our AUP
  • consume excessive resources
  • are known to be harmful
  • are abandoned or unsupported

5. CLIENT RESPONSIBILITIES

Clients agree to:

  • provide valid license keys for any plugins/themes they own
  • renew licenses on time
  • not install unlicensed or pirated software
  • not install plugins/themes that violate our AUP
  • not install plugins/themes that compromise server performance
  • notify us before installing major plugins

Failure to comply may result in suspension or termination of hosting services.

6. MAINTENANCE & SUPPORT

6.1 Included Support Basic plugin/theme installation during a design project is included.

6.2 Not Included (Billable) The following are billable unless covered by a maintenance plan:

  • troubleshooting plugin/theme issues
  • fixing update‑related breakage
  • resolving plugin conflicts
  • resolving theme conflicts
  • repairing hacked sites
  • replacing abandoned plugins/themes

6.3 Maintenance Plans Clients may purchase a maintenance plan for:

  • updates
  • monitoring
  • security hardening
  • backups
  • priority support

7. LIMITATION OF LIABILITY

To the fullest extent permitted by law, WEBNETAVE.COM is not liable for:

  • plugin or theme failures
  • plugin or theme bugs
  • plugin or theme security vulnerabilities
  • plugin or theme incompatibility
  • plugin or theme abandonment
  • update‑related breakage
  • downtime caused by plugins/themes
  • data loss caused by plugins/themes

Our total liability is limited to the amount paid for the specific service.

8. INDEMNIFICATION

Clients agree to indemnify and hold WEBNETAVE.COM harmless from any claims arising from:

  • client‑installed plugins or themes
  • unlicensed or pirated software
  • illegal or harmful plugins
  • plugin‑related security breaches
  • plugin‑related data loss

9. GOVERNING LAW

This Agreement is governed by the laws of the Province of Ontario and the laws of Canada